Contact Us for Reservations: Premier Properties Vacation Rentals Local Phone: 904.471.6718 Toll Free: 800.441.3207 Fax: 904.471.6100 Office Hours: Monday thru Saturday 9am- 5pm. We are closed from 12-1pm for lunch. If you have questions you can email us @ seawindscondo@aol.com Location: 3915 A1A South. Suite 103 St. Augustine, Florida 32080 Inside the Winn Dixie Plaza Map to Us Rental Policies Check In time is 3PM- 5PM Check Out time is 10AM Office Hours: Monday – Saturday: 9 AM to Noon. 1 PM to 5 PM Sundays: CLOSED PAYMENTS: Payments can be made in Cash, Certified Check, Travelers Check, Money Order, Visa, Master Card and Discover. We do NOT accept American Express. A credit card number is required for all rentals. Full payment is due at time of arrival. CONFIRMATIONS: We will either mail or e-mail a confirmation of your reservation upon receipt of the non-refundable reservation fee ($20). There is a 10% tax applied so total for reservation fee is $22. Please review your confirmations and policies carefully to verify the property rented, the dates of the rental, the applicable charges and any special notes. Contact our vacation rental office within 5 business days of mailing to report any errors. After 5 days the confirmations are considered accurate. Agreement to ALL policies is assumed as well. CANCELLATIONS: DAILY & WEEKLY RENTALS: We require a 30 day notice of cancellation for daily and weekly rentals. Cancellations must be 30 days from your expected arrival date. The cancellation fee is $250. MONTHLY RENTALS: We require a 60 day notice of cancellation for monthly reservations. Cancellations must be made 60 days from your expected arrival date. The cancellation fee is $250. For reservations of more than 1 month you will be charged the $250 cancellation fee for each month you are canceling. If you cancel your reservation within time required you will only be charged a $25 cancellation fee. NO REFUNDS are issued for early departures due to inclement weather or personal circumstances inside the cancellation date range. CHECK-IN: Check in is at our vacation rental office beginning at 3PM. Your confirmations will include directions to our office. Guests arriving after 5PM of the day of check-in, or checking in on a Sunday, should contact our office for instructions on picking up keys and parking passes. Early check-ins are not possible due to the amount of time needed to clean our units. CHECK OUT: Check out is 10AM for all properties. Guests who delay check out beyond 10AM will be charged for an additional day. DO NOT LEAVE KEYS IN UNIT. Keys are to be returned to the vacation rental office and brought to the front desk or deposited into the key drop box. Lost keys or keys not turned in will result in the guest being charged $50. Guests are responsible for removing all food from refrigerator, loading dirty dishes into dishwasher and running it, leaving furniture arranged as you found it, placing all garbage in designated receptacles, setting thermostat to 78 degrees (April-October) & 62 degrees (November- March), closing and locking all windows and doors. Please do not make up beds. CLEANINGS: Our cleanings include the stripping and remaking of the beds with fresh linens, light dusting, vacuum and mopping of floors, cleaning and sanitize kitchen and bathrooms. If additional cleaning is required after your checkout, furniture repositioned, or linens/towels missing, you will be charged an additional fee. A cleaning fee is added to ALL reservations. PARKING: All guests are given parking passes or instructions for parking upon check-in. Please use designated areas and clearly display passes on dashboard for entire stay. PETS: We have a few pet friendly vacation rentals. Pets are only permitted in these properties if you are staying 1 month or longer. A one time non-refundable $150.00 PET FEE is required per unit. Because of local ordinances, association by-laws and owner preferences the following policy is necessary: Pets not authorized by our office that are found on the premises will result in immediate eviction with forfeiture of rents and charged an additional $250 fee. If, after departure, evidence of pets are found in vacation properties not listed as pet friendly, a $250 fee will be applied to your credit card. OCCUPANCY: Vacation properties will only be rented to persons 25 years and older. The qualifying person renting the property is responsible for the conduct of all guests and other occupants, and must occupy the property for the full term of the reservations. House parties are not allowed! Premier Properties Vacation Rentals reserves the right to enter the vacation property at anytime to investigate disturbances, occupancy and/or damage. MAINTENANCE: Please report any damage or malfunction of equipment to the rental office as soon as possible. Failure to do so may incur some liability to the guest. Repairmen may enter the premises during normal working hours for the purpose of repair. Working condition of pools, hot tubs, exercise equipment, air conditioners, televisions, internet, appliances, elevators, etc. are NOT guaranteed. Although every effort will be made to make repairs, NO refunds or rate adjustments will be made for mechanical failures. GENERAL: FURNISHINGS: The vacation property is a privately owned home or condo decorated to satisfy the particular tastes and desires of the owner. The condition of the unit and furnishings vary according to the age of the property and the care given by the owner. Please be considerate of the belongings of the owner and to the people who will be renting the unit after you. If you require special equipment or appliances, please bring them with you. Moving of the furniture is absolutely prohibited. GRILLING: Fire department regulations prohibit the use of grills on all decks porches and balconies. Some complexes have common area grills for guest use. SHOWING PROPERTIES THAT ARE FOR SALE: If a vacation property is for sale, the owner reserves the right to have the property shown to potential buyers. Every effort will be made to schedule a time agreeable to the guest. USE OF FACILITIES: By accepting occupancy of the vacation property, the guest agrees to hold harmless the property owner, the management company, and the association for accidents or injuries sustained while using available facilities. By using these facilities, the guest assumes responsibility and liability for their own actions. TELEPHONE SERVICE: For your convenience, a telephone is provided in most of our rental properties. Long distance calls may be made collect, charged to your credit card, calling card, or to your home telephone. Please call 1.800.321.0288 OR 1-0-2-8-8-0 for credit card or collect calls. Local calls are free. LOST KEYS / UNRETURNED KEYS: Lost keys or keys not turned in by the day of departure will result in the lock having to be changed and the guest charged $50. ITEMS LEFT IN UNIT: Premier Properties Vacations Rentals is not responsible for items left in the unit. A fee of $20 is charged plus shipping costs to cover the means of shipment requested by the guest. AFTER HOURS EMERGENCIES: In the event of an emergency you may call our offices and follow after hours emergency instructions. Non-emergencies will be noted and handled the following day during office hours. AGENCY DISCLOSURE: Premier Properties Vacations Rentals serves as the agent and representative of the owners of properties on the rental program, and is always acting in and for the best interest of the owners. SUBSTITUTIONS: We reserve the right to move a reservation to a different comparable unit, if the reserved unit becomes unavailable and/or to optimize rental days, without notice or liability. When a comparable unit is not available, the guest will have the option of selecting from available units at the published rate. We will make every effort to notify the guest of any changes when possible. ERRORS & OMISSIONS: Every effort has been made to insure the accuracy of all printed, recorded, displayed and spoken information. Errors in price and description can occur and Premier Properties Vacation Rentals reserves the right to correct such errors; however, we cannot give refunds. Premier Properties Vacation Rentals are not responsible for changes in furnishings and equipment by the owners. Rates, descriptions and availability are subject to change without notice. VIOLATION OF ANY OF THE ABOVE POLICIES: Many of the above policies are designed to comply with local laws, ordinances, association by-laws or other compliance requirements Premier Properties Vacations Rentals and the owners must follow. The above policies are designed to protect the rights of the owners as well as other guests and to foster a vacation atmosphere that is fun and enjoyable by everyone. By accepting occupancy, guests agree to abide by these policies. Guests who violate any of the above policies are subject to eviction and forfeiture of all monies with NO REFUND. Any reservation made under false pretenses will result in forfeiture of rents and the guest will not be allowed to check in. RECOMMENDED LIST OF ITEMS TO BRING: All of our properties are furnished and equipped with blankets, pillows, dishes, pots and pans, stove, refrigerator and other appliances. Our reservation specialist can provide more detail for the specific property. In addition, the properties are stocked with fresh sheets, pillowcases, towels, and for your convenience, we provide a starter package containing 1-day supply of paper products, bath soap, laundry soap and dishwasher soap. We recommend you consider bringing the following items to enhance your vacation experience. Beach Towels / Sunscreen / Plastic wrap / Toilet Paper Paper Towels / Trash Bags / Dishwashing Soap / Laundry Soap Clothes Hangers / Facial Tissue / Coffee filters Kitchen Supplies (food, condiments, unique utensils) | 
